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智慧城市專案

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Smart Government

City Hall Building Toilet Opinions Gathering Platform

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The city government building has daily offices and many thousands of citizens to contact, making it a huge field. The maintenance of public facilities is a complex challenge for the management units.Among them, the toilet is the most frequently used area in daily use. How to quickly troubleshoot and effectively collect user satisfaction is crucial to the optimization of the services of the City Hall. Based on this goal, Taipei City Government and the new entrepreneur Think Tank have collaborated to place a QR Code sticker on the toilets on the entire floor of the central government building so that the public can easily log on to the feedback platform and respond to the repairs and use satisfaction, and by using visual data statistics background, the management unit can clearly understand the status of toilet rooms in the jurisdiction, and then give the public a better public service.

Expected Benefit
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Information-based ways to provide a quicker and simpler opinion response pipeline, and to enable management units to improve the field's public services based on statistical results.

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