SMARTCITY TAIPEI

Status：In progressWith the increasing number of vehicles in Taipei City, parking space shortages and traffic congestion have become increasingly severe. To address the urban parking problem, the Department of Transportation Taipei City Government   encourage to release and include the unused parking spaces at the public parking lots during off-peak hours and holidays in a shared platform, providing access to car owners in need. This initiative aims to optimize the utilization of public parking resources and maximize the value of parking spaces.As a result, the Taipei City Parking Management and Development Office, along with the Datong District Office, Neihu District Office, and USPACE Technology Co. Ltd. (USPACE) collaborate to introduce the shared parking system in the Datong and Neihu districts. Car owners can use an app to check the availability of parking spaces in the area and make reservations. Once confirmed by the system, the parking fee will be charged when the car owner parks the car at the parking lot, and various payment methods will be available for quick settlement.This PoC project aims to enhance parking space utilization, ease traffic flow, promote the economic benefits of parking space sharing, and encourage more public and private entities to release unused parking spaces, thus alleviating traffic issues and creating a more livable urban environment.

Status：In progressDepartment of Health, Taipei City Government issues certificates or licenses to the public or medical personnel, and the current process is manually operated. This process involves data review, certificate production, printing, mailing, and the recipients physically obtaining the certificates, which is time-consuming and labor-intensive. In the case of certificate reissuance or extension of validity, the issuance process must be repeated.This PoC project is a collaboration between the Department of Health of the Taipei City Government and Turing Chain to establish an online management platform, leveraging international public blockchain and asymmetric encryption technologies to provide globally standardized issuance, management, and digital verification services. It simplifies the operation process. The project's vendor complies with ISO 27001 information security standards, ensuring that data is stored on the public blockchain, making it tamper-proof and immune to destruction. Recipients also have the option to choose whether to grant access to this information to third parties. The third parties can then complete the verification process by clicking on a URL or scanning a QR code.

Status：In progressStreet performers currently apply for performance spots in the Ximen Pedestrian Area through online registration and on-site check-in. If an applicant fails to check in within the specified time limit, the spot will be filled by a performer who is present on-site. If there are more than two performers waiting as backups, a lottery system will be used to determine who gets the spot. Currently, the administrators have to walk to all 41 performance spots to manually check attendance and handle backup procedures. Due to the large area of the pedestrian zone, it is difficult for the administrators to promptly grasp the status of each spot.This PoC project is a collaboration between the Taipei City Government's Department of Cultural Affairs and Hyson Technology to establish an intelligent venue registration management system. When street performers arrive at the designated location, they can complete the check-in process through their mobile phones. The system will then record the performance time, send notifications, and handle backup procedures based on predefined mechanisms.

Status：In progressTaipei City currently has Sightseeing bus and Restaurant bus providing both domestic and international tourists with a more relaxed way to explore Taipei and enjoy its diverse culinary offerings. In order to attract domestic and international tourists to experience technology-driven tourism and to optimize tourism policies through data collection and analysis, as well as to enhance management and operational efficiency,Collaborating with DE GUANG DIGITAL CO. LTD, the PoC project plans to incorporate augmented reality (AR) visual technology on the double-decker sightseeing buses or double-decker restaurant buses, enriching the immersive experience for passengers. Through the use of the METAGO App, combined with 5G positioning and SLAM AR (Simultaneous Localization and Mapping Augmented Reality) technology, mobile commerce guidance services, virtual-physical integration development, and application deployment will be implemented on the Sightseeing bus and Restaurant bus. This will provide a more enjoyable, digitalized, and gamified experience, further showcasing augmented reality information about Taipei City and enhancing the richness and interactive fun of tourism and dining experiences.

Status：In progressTo assist wheelchair users in route planning, navigation, and finding alternative paths to avoid obstacles, as well as locating wheelchair-friendly establishments, accessible toilets, and elevators, the Department of Transportation of Taipei City Government is collaborating with DE GUANG DIGITAL CO. LTD a program named) "Taipeiwheel" with simultaneous localization and mapping (SLAM) indoor positioning technology to integrate accessible facilities in Taipei City providing navigation services for tablet or smartphone users. Additionally, "Taipeiwheel" will offer optimized interface design, service experience, and service design to accurately guide wheelchair users or their caregivers to their destinations.By leveraging SLAM positioning technology, the navigation service provided by "Taipeiwheel" can further expand and achieve the goal of inclusive societal prosperity.

Status：In progressTo assist wheelchair users in easily planning routes, navigating, andlocating wheelchair-friendly establishments, accessible restrooms, and elevators, the Department of Transportation, Taipei City Government  collaborates with Taiwan BeeMap Technology Co., Ltd. They utilize the "Indoor-Outdoor Real-time Accessibility Travel App" to continually test and optimize cross-building, indoor-outdoor, and multi-floor path planning, as well as real-time navigation features. The app is expected to incorporate WiFi fingerprinting, sensor fusion technology, artificial intelligence, and geographic information systems with algorithms, to rapidly deploy indoor maps main buildings in Taipei and indoor positioning data. This will enable the accessibility travel app to cover both indoor and outdoor paths and provide real-time navigation, ultimately achieving the goal of making barrier-free travel accessible to everyone.

Status：In progressThe Land Office is the front-line unit for serving the public. Each counter faces a large number of phone inquiries or cases that need to be processed at the office every day. As the demand for citizen services continues to increase, land administration services are constantly innovating, and the agency is facing a pressing need to solve the problem of inadequate manpower resourcesDue to the increasing maturity of online AI customer service and the rise of the metaverse, which provides a stronger sense of immersion through virtual reality, people can experience remote but immersive interactions. This PoC project is a collaboration between the Department of Land of the Taipei City Government and Chunghwa Telecom Information Technology Corporation to introduce AI virtual customer service and interactive teaching videos  to quickly answer people's questions, alleviate the burden of the land administration office's counters, and provide an immersive interactive experience, creating a virtual land administration office.

Status：In progressDaan Forest Park is popular for its roller-sports skating rinks, currently patrolled regularly by inspectors and there is no management personnel stationed; it is difficult to grasp the real-time situation of the venue (such as the venue lighting, the use of the venue, etc.), or deal with disputes (such as occupying the venue, theft, destroying the venue facilities , and other disputes, etc.). This PoC project is a collaboration between the Department of Sports of the Taipei City Government and Taiwan Secom Co., Ltd. Both sides designed together with integrating network cameras and AI analysis hosts to streamline video recording and cloud access, so that managers can monitor the deployment of the venue in real time and understand the usage habits of the public through the mobile app. In the event of a dispute, it is also possible to quickly access the preserved video records to clarify the facts and take countermeasures.

Status：In progressFor suicide attempts or intentions, telephone or face-to-face interview are currently provided by caregiver visiting during working hours, but more protective mechanisms are needed for the groups at risk of suicide at all times. Therefore, we hope to provide 24-hour uninterrupted assistance through the high popularity and high usage of online social media limitations of time, space and manpower.This PoC project is a collaboration between the Department of Health of the Taipei City Government and EZ-AI. Through FAQ corpus collection, algorithm model & parameter adjustment, LINE API serial simulation, etc., we establish the official Line community. When the causes and situations of suicide expressed by the user are identified by artificial intelligence after speech recognition or text semantic understanding, the  care greetings, mental health education knowledge or emergency help resources will be provided.

Status：In progressEngineers in charge of managing computer rooms in public offices have to spend a lot of time dealing with problems related to the network, covering problem finding, setting detection, and personnel communication, etc., especially when he is engaged in assisting in sudden network-related incidents or problems. Currently, the Taipei City Government has an average of about 280 firewall applications per month, and if the application form is simple, the processing time is about 10-15 minutes; for more complex form, it takes more than 20 minutes, causing engineers to spend most of their working time processing daily fixed application jobs. This PoC project is a collaboration between the Department of Information Technology of the Taipei City Government and International Integrated Systems, Inc.  The automatic firewall deployment mechanism can be set by allowing the firewall to automatically set up the application form if the requirements are simpler; for the more complex requirements, they are manually set by engineers to improve administrative efficiency.

Status：CompleteThe Project is a collaboration between Taipei City Police Department and PilotGaea Technologies Co., Ltd. The solution provides a software/hardware integrated high-precision positioning and measuring portable device that replaces distance measuring wheel and hand drawing to speed up the digitalization of accident scene drawing, thereby shortening the time to produce the ultimate scene drawing. The implementation process for users is described below： (1) Users use plug-in APP software installed in the portable device and smart phone at the scene.  (2) Click evidence: Set up at least two points of reference and click the evidence on the real-time screen to make the marking. Incorporate shooting to add more details to the photo records of accidents at the scene.  (3) Click on the scope of evidence: Provide users with the scope of evidence drawing for the record to facilitate the subsequent presentation as square icons on the system to indicate the scope of the accident vehicle.  (4) The system implementation will calibrate the data collected with the reference point, and then overlap on the Qian-Mo System to undergo the digitalization process. Qian-Mo System will call the server to provide the positioning message, photos and video file of the case according to the case number. The reference points will be used to capture the position of the objects. After shifting the two base points, turning the vector position to integrate the measurement objects on the Qian-Mo map, and thereby saving the complex drawing procedures from scratch.

Status：CompletePrevious framework for public-sector and private-sector websites was:  after completing the main website framework, the subnetwork sites (website platforms) and project websites (webpages) were then designed, making the website system grow enormously. The loading of webpages eventually became slower and slower as the hardware resource was no longer well-equippped with. Meanwhile, the functions of subnetwork sites were limited by the primary website and some webpages were even outsourced, resulting in the decoupling from the primary website. As the website platforms and webpages of public and private sectors are increasing significantly, the foregoing problems are in demand for integrated solutions.  This PoC project is a collaboration between the Department of Information Technology of the Taipei City Government and New Strategy. The experiment verifies the flexible deployment and co-structure of website platforms and the feasibility of function scalability. Taking consideration of the practice of iOS ecosystem development, the “system core development” offers its“module market” and “pattern market” for the third-party developers to jointly use, thereby through designing and verifying the joint-use mechanism , the open website ecosystem is built. The service deployment management system will establish the core control version, module and pattern markets as a dedicated agency resource database, in order to expand the development of servers and websites. As a result, each website can own an individual management database, develop its multilingual function, and link back to the core system for version upgrade.

Satus：CompleteThe use of the videoconference system among government agencies and enterprises became more frequent during the pandemic period, hence more and more forums or conferences of the Taipei City Government were carried out via videoconference. However, due to the limitation of the video lens and the random  distance from the monitor, the expression of the speaker’s eyes is often unfocused, the resolution is poorly presented and there are problems with noise interference. For these reasons, ASUS Cloud and NVIDIA jointly proposed the empirical project  which incorporates the videoconference server of the Taipei City Government with AI real-time correction technology in the conference operation system to improve the videoconference system. The solution solves the aforementioned problems and verifies the feasibility and corrective effect of the videoconference, thereby upgrading the videoconference quality and enhancing overall efficiency, so that participants can be enaged in a better exchange experience.

Status：IncompleteThe "5th generation mobile networks (5G)" is defined by International Telecommunication Union (ITU) as network infrastructure technology for realizing the interface of humans, machines and things, featuring high efficiency, low latency and massive machine-type communication. Taipei Performing Arts Center is the art and cultural center converging the energy of creativity in Taipei City. The center helps artists to integrate innovative technology by offering innovative 5G application exhibitions such as immersive experience and VR (virtual reality). This PoC project is a collaboration between Inventec Corporation and Taipei Performing Arts Center, holding the VR (virtual reality) experience activity in the center which is introduced with a 5G network for conducting trials. Through simple structure and convenient construction design, the performers operate the tablet PC to make orders by using a 5G signal connection, so as to experience the VR digital content of transmission without latency.

Status：In progressTaipei City sets up sidewalk trash bins to bring convenience to the public’s life and keep the road clean. However, the management of sidewalk trash bins requires multiple patrols by the cleaning team to check the need for waste cleaning and removal, which adds a burden on manpower. In special circumstances when the cleaning and removal are delayed; the overflowing trash could affect the neatness of the environment as well as the city's look.   For this reason, the Dept. of Environmental Protection,Taipei City Government collaborates with UnaBiz on this PoC project to run the smart management solution for the trash bins on sidewalks. The usage condition of the trash bin is detected by the sensors and analyzed to predict the peak hours as well as the hotspot site for the trash bin in high usage. It is expected that this trial of optimizing the existing cleaning and removal by the cleaning team will provide convenience for the public in discarding waste, maintaining the environment clean, and implementing net-zero carbon emissions.

Status：In progressIn a conventional field of traffic accidents, most of the improvement plans on accident-prone intersections refer to the three types of traffic accident data specified by the Ministry of Transportation and Communications, namely A1, A2, and A3. Moreover, the statistics are analyzed via the MOTC Road Safety Information Platform to screen out the information on accident-prone sites, including road segments, time, type of traffic accidents, car model of accidents, cause determination, and accident site maps. Then, the characteristics of each site are reviewed in written format, or the relevant agencies will co-survey the site to discuss the solutions for improvement.  This PoC project is a collaboration between the Traffic Engineering Office of Taipei City Government and Asia Pacific Telecom Co., which plans to install cameras and AI servers at the intersection of testing fields, in order to analyze the identification and records of car models, traffic flow trajectory, and relevant coordinates. This will establish the indicators of traffic conflict incidents, including conflicts and level of accidents, in order to calculate the technological results from the development of automatic road traffic safety diagnosis. The competent authorities will use such data as a reference for making decisions on the improvement plans, upgrading the effectiveness of accident prevention, and reducing the number of road conflicts occurring at the accident-prone road segments. Meanwhile, the instant analysis of image transmission also reduces the number of surveys conducted by personnel at the sites.

Satus：CompleteIn order to enhance digital services for the public, the Taipei City Government has introduced more municipal services and event information into the TaipeiPASS APP in the past two years, enabling people to access relevant information through the APP. However, when a large number of people flock to the APP at the same time, it is easy to induce the system crash or abnormal connections. Therefore, the Department of Information Technology cooperates with Master Concept to introduce a "virtual queuing system" in the TaipeiPASS APP. When a large number of people use the APP at the same time exceeding the capacity of the website, they will first be automatically directed to the "virtual queuing system" and then be redirected back to the website or APP in an open, transparent, and first-come-first-served manner, preventing system delays by optimizing the efficiency of traffic control.  This PoC project is designed to enhance the stability of the TaipeiPASS system and the digital experience of the public using TaipeiPASS, reduce system maintenance costs and public anxiety, as well as ultimately improve the image of government administration.

Status：In progressDue to global warming, extreme climates such as rainstorms and flooding significantly impact the environment. In the face of these emergencies, smart flood control technologies become even more critical.In cooperation with Acer Inc. , the IoT devices are deployed in the raft foundation of buildings to establish flood detention facilities in this PoC project. These devices are equipped with management functions that can simultaneously monitor and regulate rainwater flow. In addition, the management platform built by Acer can display information, including weather forecasts, real-time rainfall totals, and flood stages in flood-prone areas. It can also improve the flood detention efficiency of the raft foundations and resolve climate-induced water shortage or flooding in real-time, achieving smart flood control.

Status：CompleteWith the vigorous growth of the electric vehicle market, the demand for parking, charging, and payment also rises. Currently, citizens can only pay parking and charging fees separately, increasing subsequent administrative costs. Therefore, this PoC project collaborates with VisionSoft Inc. to provide smart parking spaces with AI license plate recognition technology in fence-free parking lots. This PoC project also incorporated charging hardware that meets with the standards of the Industrial Development Bureau, MOEA, and integrated payment services so that citizens can pay their parking and charging fees at once at payment machines after parking/charging.

Status：CompleteThere have been several earthquakes of magnitude 6 or above in Taiwan in recent years. Taipei City is densely populated and has many high-rise buildings, which can lead to a great loss of people’s lives and property if buildings collapse. There are several ongoing public housing projects in Taipei City. If the impact of earthquakes on buildings is taken into consideration during the construction, also with on-going monitoring buildings’ structures and well-conducting the maintenance management after damage, which can ensure the safety of residents.This PoC project is a collaboration with CECI Engineering Consultants. This PoC project applies IoT technologies to monitor the safety of buildings in real-time, incorporates the use of seismometers into a health monitoring platform for cloud-based management, and it is expected to achieve： I. Daily monitoring: Real-time access to seismometer information in buildings through the internet. Administrators can grasp the real-time vibration status of each floor structure, and ensure the continuous operation of the seismometers. II. Post-earthquake analysis: After an earthquake, the vibration information recorded by the seismometers is calculated in real-time, so that the administrators can quickly understand the damage status of the structures, which can be used as the evaluation basis for repair in the next stage. III. Post-disaster management: If the structure is damaged, the maintenance team can record the damage status and repair records of the structure at the site through the BIM model, manage each structural component in 3D visualization, and use different colors to show the damage status and track whether the damage is under control.